Return & Refund Policy

We ensure premium quality across all our fragrances and packaging.

India Orders

  • Return Window: Within 5 to 7 days of delivery
  • Product must be unused, unopened, and in original packaging
  • Refund Timeline: Processed within 15 days after return approval

International Orders

  • Returns are accepted only if the product is damaged or defective
  • Customers must notify us within 48 hours of delivery with images/video proof

📧 For international return requests, contact:

info@27essential.com

Non-Returnable Items

  • Opened or used perfumes
  • Sale or promotional items (unless damaged)

Refunds are credited to the original payment method.