Return & Refund Policy
We ensure premium quality across all our fragrances and packaging.
India Orders
- Return Window: Within 5 to 7 days of delivery
- Product must be unused, unopened, and in original packaging
- Refund Timeline: Processed within 15 days after return approval
International Orders
- Returns are accepted only if the product is damaged or defective
- Customers must notify us within 48 hours of delivery with images/video proof
📧 For international return requests, contact:
info@27essential.com
Non-Returnable Items
- Opened or used perfumes
- Sale or promotional items (unless damaged)
Refunds are credited to the original payment method.